Performance Management Training for Managers
The Certificate in Performance Management: an online course, self-paced and assessed by examination.
Online performance management training for business managers and supervisors who carry responsibility for other people's output. The performance management course has ten modules, takes about twelve hours and ends in an assessed exam. Passing it carries the designation Certified Performance Management Professional (CPMP) from the Institute for Performance Management.
The whole syllabus is below, because you should be able to read what you are buying before you buy it.
USD 950
Format
- Fully online, self-paced
- About twelve hours of study
- Six months to complete
- Video, case studies and ebooks
Assessment
- Online exam
- 70% pass mark
- Up to six attempts
- Digital certificate on passing
If it is not for you
- A full module free first
- Full refund within 30 days
- No reason required
- As long as you are not past module 5
Why this costs more than a short appraisal course
You can find appraisal courses online for a fraction of USD 950, and if all you need is to get through one review season, one of those may be enough. This course covers the cycle the appraisal sits inside: how objectives are set, how evidence is kept through the year, how the conversation is run and what to do when someone is falling short. It ends in an exam, so the certificate says you know the method, not that you watched the videos. And you can open a full module before deciding.
Who this training is for: managers and supervisors
Anyone who manages other people and is judged on what they produce. That includes supervisors promoted from within the team they now run, which is one of the harder places to start from, as well as experienced line managers.
For new managers it puts a method in place before habits set in, starting with objectives that can actually be assessed and evidence kept through the year rather than remembered at the end. Experienced managers usually come to it for the parts they were never taught, most often the appraisal conversation itself and what to do when someone is underperforming for reasons that are not obvious.
HR teams use it differently. Putting a group of managers through the same performance management course gives them a shared vocabulary and a common standard, so that a rating in one department means roughly what it means in another. Each manager still sits the exam and passes or fails on their own.
The material is written for managers in commercial organisations, with particular attention to fast-growing companies. No HR background is needed.
What the performance management course covers
Introduction
Fundamentals, key terminology and the acronyms. The rest of the course depends on a shared vocabulary, because these words mean different things in different companies.
Strategic alignment
Linking performance metrics to vision, mission, strategy and objectives. The thread that connects what one person is measured on to what the organisation is trying to do.
The performance management cycle
The cycle and the models used to run it through the year. This is the module opened by the free trial.
Goals and objectives
Writing goals that survive contact with real work, including OKRs and how they differ from KPIs.
Performance and development plans
Best practice in building them, and how to help someone who is falling short. Includes a case study.
Planning and managing appraisals
Structuring the appraisal meeting, 360 degree feedback and self review. Includes a case study.
Managing underperformers
Defining and diagnosing underperformance objectively, then the strategies that actually change it.
A culture of performance
Building performance into how a team works rather than running a process once a year.
AI in performance management
Where AI helps at each stage of the cycle and where judgement stays in charge: drafting objectives and reviews without handing over the rating, protecting employee data and being open about its use. Includes a case study.
Inclusive performance management in hybrid and remote teams
Proximity bias, outcome-based objectives, check-ins at a distance and rating people on the same terms wherever and however they work. Includes a case study.
Reviewed by people who run the function
An Industry Advisory Council of nine senior business leaders reviewed and approved the original syllabus before publication, at organisations including IBM, BP, Dell, HP, Fujitsu, GoDaddy and Hitachi, with the deputy chair of the UK Statistics Authority among them.
Where the material did not match what they see in their own organisations, it changed before anyone could buy it.
What learners said
Being new to the performance management field, this course helped me a lot. Learning the terminology and the ideas for creating a good program is very helpful!
Truly valuable insights and learnings on a subject that is of utmost relevance to all companies and individuals!
It's a great introductory course level for those wanting to get into performance management.
This course was very helpful and simple enough to understand and retain valuable information.
Great course!
What the CPMP designation is
CPMP stands for Certified Performance Management Professional. The Institute for Performance Management awards it to candidates who pass the online exam at the end of the course, with a pass mark of 70%. You receive a digital certificate and the CPMP badge to use on your CV, your LinkedIn profile and your email signature. Other organisations use a similar name, so we have set out how it compares with other performance management certifications.
The certificate is industry accredited. Its syllabus was reviewed and approved before publication by the Institute's Industry Advisory Council, nine senior business leaders from organisations including IBM, BP, Dell and HP.
Questions
Who is it for?
Business managers and supervisors who appraise, develop and are accountable for other people. Written for commercial organisations rather than government or the charity sector, with particular attention to fast growing companies.
Is this suitable for supervisors?
Yes. Supervisors, including those promoted from within the team they now run, are one of the groups the course was written for. The methods for setting objectives, keeping evidence and running the appraisal conversation are the same at every level of line management.
What changes afterwards?
Appraisals stop being an annual ordeal because there is a method behind them. Underperformance gets addressed earlier, because you can separate a capability problem from a motivation problem from a badly set objective. And your team understands how it is being judged.
Are there prerequisites?
None. No existing qualification and no minimum years in management.
How long does the performance management course take?
About twelve hours of study across ten modules, at your own pace, followed by the assessed exam.
What if my employer will only part-fund it?
Write to us before you buy. Our primary goal is educational rather than financial, and we would rather find a way through than lose someone who wants to learn.
Is the CPMP accredited?
Yes. It is industry accredited by the Institute's Industry Advisory Council, nine senior business leaders who reviewed and approved the syllabus before publication.
Start with Module 3
The performance management cycle, opened in full with nothing to pay.
Questions before you start? info@certifiedperformance.org, and we reply within 48 hours.